1. How does it work?
Who am I placing my order with? When you make a purchase through the 2TTOYS Shop, you are placing the order with 2TTOYS/2TCOMPANY, Orthen 16, 5321SB, ’s-HERTOGENBOSCH, The Netherlands. Any reference to "we", "us" or "our" means 2TTOYS., and any reference to "you" or "your" means you as a customer. References to "I" and "my" in the theme questions do also mean you as a customer. Please note that the 2TTOYS.INFO Shop is intended for consumers to purchase items for personal use, not for resale or commercial use.
LEGO and the LEGO logo are trademarks of the LEGO Group ©2016 The LEGO Group.
Can I make a purchase through the 2TTOYS.INFO Shop if I am under 18 years or do not possess full legal capacity?
No, we do not sell products through the online Shop for purchase by children. If you are under 18 years or do not possess full legal capacity, you may only use the 2TTOYS Shop website under supervision and with the consent of your parent or guardian.
How do I place my order in the online 2TTOYS Shop? You can select products and add them to a virtual shopping bag via the button "Add to Bag".
If the “Add to Bag” button is replaced with a “Back Order” button, you can process the order by clicking the “Back Order” button, but the item will not ship until it is available.
When am I entering into a binding agreement?
When you order through the 2TTOYS Shop, you will have the opportunity to review, correct and delete your data before you place the order. By clicking on the button "Buy", or otherwise confirming your order, you are making a binding offer to purchase the products you have added to the virtual shopping bag. Once you have ordered your products from the 2TTOYS Shop, we will send you an automatic confirmation of receipt. This does not mean that the order has been accepted. When you place your order with us, you are making an offer to buy, which is accepted by us when you receive a shipping confirmation email confirming the details of the ordered products, your online payment and delivery. It is, therefore, essential that you submit an accurate email address when placing your order.
Can I refuse to agree to the Terms and Conditions and still make a purchase?
No, you will only be able to place an order if you agree to these Terms and Conditions. In order to place an order through the 2TTOYS Shop, you must agree to these Terms and Conditions by clicking the box "I agree to the Terms and Conditions".
What if the ordered products are not in stock?
We cannot guarantee that all the ordered products are available in our inventory at all times. We may make partial deliveries of products included in the same order if the products can be used separately. We will bear any additional shipping costs in such circumstances. We will inform you as quickly as possible if a product is not available or cannot be delivered on time. If the product will not be available in the foreseeable future, we reserve the right not to accept your offer.
What if I want the products sent somewhere other than my address?
It is possible for you to request delivery to an address other than your billing address. In these cases we will not include the price or billing details to the delivery address, since we will assume that the delivery is a gift to the recipient. Your pricing information will be included in your shipping confirmation email.
Should I save a copy of the documents relating to my order?
Yes, we encourage you to print or save a copy of these Terms and Conditions, your online payment information and shipping confirmation email, in case you need to contact us with any questions about your order. The shipping confirmation email will include a copy of these Terms and Conditions. If you notice that any of the information emailed to you is incorrect, please contact us immediately so we can correct it.
How do you process my personal data?